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Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties.

Delivery

UK                      £7.50 Europe               £11.50 Worldwide         £12.50

The cost of your postage and packaging includes 1st Class Recorded Delivery.

We Estimate these delivery times, however we think it’s always better to under promise and over deliver.

UK 2-7 working days

Europe 5-10 working days

Worldwide  7-14 working days

 

Returns

We guarantee to exchange or refund any full price item if you are not completely happy. Goods must be returned to us in the condition as sold in their original packaging, within 14 days of purchase.

Please email us at info@mews-london.com stating your Order number and reason for return.

Refunds will be credited to your original method of payment once goods are received and checked. In the interest of hygiene we do not accept returns on earrings, unless they are of unsatisfactory quality or unfit for purpose.

SALE items will not be refunded but can be returned for an exchange or Credit Note.

If you chose to return goods, unless they are proven faulty, you will be required to arrange and pay for it’s registered return to us. We will refund the cost of postage after you are able to demonstrate that the item returned is faulty. After three months, we retain the right to refuse the return of faulty goods.

Securely package your item/s to the following address:

Churchill House,

120 Bunns Lane,

London NW7 2AS

We will not be held liable for items lost/damaged in transit and therefore strongly suggest that you obtain proof of posting.

Cancellation

If you would like to cancel your order please email us at info@mews-london.com quoting your Order Confirmation number. Please note, that once your item has been despatched we are unable to recall it and will no longer be able cancel it; in this case please see our Returns Policy.

Intellectual Property Rights

This website is protected by copyright, trademarks and other intellectual property rights and are the exclusive property of MEWS. Such content includes but is not limited to, all photographs, images, illustrations, texts, multimedia (graphic, audio and video), logos as well software used for the design and the function of the Site. All trademarks displayed on the website are trademarks of MEWS. All rights are reserved worldwide.

The data contained on this website is presented for information and promotion purposes only. This website is intended solely for private, personal and non-commercial use. You may download or reproduce information appearing on this website solely for personal and non-commercial purposes. The downloading or reproduction of any document or software gives you no right, title or interest with respect to such documents or software. With the exception of personal and non-commercial use, you are prohibited from reproducing, publishing, transmitting, disseminating, displaying, erasing, deleting, adding to or modifying in any way whatsoever, creating derivative works from, selling or participating in the sale of any part of this website, any material contained on this website or any related software. Any other use of the content of this website, including its reproduction for purposes other than your personal non-commercial use, modification, dissemination or reproduction is expressly forbidden without MEWS’ prior written consent.

Links

This website may contain links to other internet sites. MEWS shall not be held liable for the availability or content of such sites or any article contained on or obtained through such sites. Any link to another site or any reference to information, products or services supplied by third parties, in no way imply that MEWS has given its approval concerning those sites or articles. Any question or comment concerning any other site must be sent to that site’s operator. No link with the website is authorised without MEWS’ prior written approval.

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